Hi, I recently bought two Hitachi WH14DAF2 14.4V Cordless Impact Drivers
from you. They came in good time, I'm impressed with the quick service.
One of the impact drivers has a problem with the part of the tool that
the driver bit goes into, I believe it is called the "Anvil". The part
was either not correctly formed at the factory, or it has a bit of
broken off driver stuck in it.
I've NOT used the tool at all, only took it out of the case to look at
it. The driver bit would not stay in the tool, so I took a closer look
I've attached four pictures;
wh14daf2_good_tool.jpg <-the inside of the anvil on the good impact
The next three pictures are of the inside of the anvil of the problem
tool, I know it is hard to see, but the hole does not go very deep.
It looks like there is something stuck in there. Also there is no ball
bearing that would hold the driver bit in the anvil.
The last picture is the name plate on the problem tool.
What can be done?
If I may suggest a solution, can I take the anvil out of the drill and
send it to you? If you find it is defective, can you then send me a
replacement part? It would not have to be a new part, just a functioning
I'm open to suggestions.
Thank you very much.