larry merlau
Member
- Messages
- 18,741
- Location
- Delton, Michigan
well all this blank cuttin for those spinny guys has taken the toll on my large bandsaw. it broke a blade and also a lower guide assembly last wknd. i called the supplier i got it from and they told me to contact Rikon personally, and if i didnt get a response then get back with them. so i did so, well wasnt impressed when the Rikon lady, told me she would make a note of it and get back to me. there tech folks were all gone for the week well i got back in touch with the supplier and they told me they would pass it along to there people and would get back with me, well they tried to call but i missed the call ,left no message so i was gonna gingle there chains this am and just as i was gettun ready to do so, i got a call, it was Rikon calling to let me know that the part was in the mail so threw this small mishap both Woodcraft and Rikon, get a big ata boy for taking good care of a continued customer