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Thread: Is turning down business a bad thing ?

  1. #1
    Join Date
    Oct 2006
    somewhere east of Queen Creek, AZ - South East of Phoenix

    Is turning down business a bad thing ?

    My shop is full and I have a wait list. I have the church commision coming up. The phone keeps on ringing. Most are understanding and willing. Is this hurting my business? I know most folks would like to have this problem.
    "There’s a lot of work being done today that doesn’t have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesn’t have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  2. #2
    Join Date
    Dec 2008
    falcon heights, minnesota
    you're gonna need more people don...
    benedictione omnes bene

  3. #3
    Join Date
    Oct 2006
    The Heart of Dixie
    You have to ask??
    God grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do,
    and the eyesight to tell the difference.

    Kudzu Craft Lightweight Skin on frame Kayaks.
    Custom built boats and Kits

  4. #4
    Join Date
    Nov 2006
    Constantine, MI
    Sounds like a good problem and it 'should' raise your credibility in the eyes of your clients. (read $$)
    “We all die. The goal isn't to live forever; the goal is to create something that will.” - Chuck Palahniuk

  5. #5
    Join Date
    Oct 2007
    Indianola, Ia about 12 miles south of Des Moines
    I don't think so. It tells people that you care about the projects you do and them. Stringing people along only upsets them. Telling them up front your time frame gives them the chance to decide to wait or move on. If they have seen your work and like it they will wait if they can.

  6. #6
    Join Date
    Oct 2006
    Tokyo Japan
    I believe the saying is............

    "I never lost money on a job I did not take"

    ........ or something to that effect.

    Be honest and up front, the people who want you to work on their restorations will wait, the people shopping for a cheap deal will find it elsewhere, and get what they pay for
    The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.
    William Arthur Ward

  7. #7
    Join Date
    Mar 2007
    Escondido, CA
    This the surest invitation to raise your prices. Not to drive business away but to distill out the jobs that are not worth your time. Generally this means your prices are too far below the going rate in your area. The quality of your work is now worth more than you are charging. Kick it up 10 or 15% and see what happens.

  8. #8
    Join Date
    Jan 2007
    Last edited by John Bartley; 12-05-2010 at 09:13 PM.

  9. #9
    Join Date
    Nov 2006
    Mountain Home, Arkansas
    All well said, your situation speaks for your reputation.

  10. #10
    Join Date
    Apr 2009
    Outside the beltway
    Don in this business if you loaded down with work and more at the door it is said that your not charging enough.
    Burn the night oil, and tell them I will get to it in turn.

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