Just what does Woodcraft Customer Service have to do with a new tool (other than the obvious),
I bumped an order up yesterday over the $50 mark to get free shipping, typed in the coupon, but for some reason it didn't stick, and I wound up 'paying' for the shipping after all.
I got aan automated email confirming the order and the total included shipping. Hmmm. That's not right. So I fired off a 'can you please apply the free shipping' email to their Customer Service, which they Immediately replied to, saving me $10 or so. Not a huge amount of money, but these days that's more than enough.
oh, the order? well, you'll see pics here when the box comes in.