How's this for customer service?.........
About a month ago I bought a 3-pack of reading glasses from Costco. I didn't like them so I went to return them and exchange them for another style. The outdoor food court got in my way and made me stop for a berry sundae (damn food court!). I left the package of glasses in my cart while I waited in line. There was only one person in front of me. The cart was no more than 15" away at any time. I ordered my berry sundae (very yummy) and went over to my cart and someone had lifted the glasses. Some stinkin', selfish, low-life thief stole them.
Well, I'm a bonehead and I shouldn't have left them in the cart. They were only about $20 and I'm not going to starve for the $20 so I chalked it up to experience. But I went to the membership desk, explained what had just happened and asked if they wanted me to fill out a report or something. They asked me for my membership number/card and the next thing I knew, they looked up my purchase of the glasses and refunded my money!!!
Way to go Costco!!!
My diet is working good. I'm down to needing just one chair now.
"Just think how stupid the average person is, and then realize that half of them are even stupider!" --George Carlin