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  1. #1
    Join Date
    Jul 2008
    Kaneohe HI.

    Just looking for feedback on the Amazon .com. Has anyone purchased large items like a lathe, power tools etc.. Is there any guarantee with them or just the manufacturer? seems like you can buy power tools at a discounted price (+) free shipping in some cases............Any comments to their reliability?

  2. #2
    Join Date
    Dec 2006
    I've spent tens of thousands of dollars with Amazon over the years. A lot of tools. My biggest purchase was a PM2000 tablesaw that I got for a great price with free shipping. Whenever I've had any sort of issue (which is very infrequent), they've made it right. Amazon's the first place I look for just about anything.

    Put a question like this out there and you're guaranteed to have someone with a negative experience but they're an A+ in my book.
    "If you lend someone $20 and never see that person again, it was probably a wise investment."

  3. #3
    Join Date
    Nov 2006
    Elgin, IL
    +1 also!! I just spent $400 more there today. I've only had a couple issues and they were resolved quickly. BTW, the only ones I ever had were from vendors other than Amazon.


  4. #4
    Join Date
    Oct 2006
    somewhere east of Queen Creek, AZ - South East of Phoenix
    I too have had great result. When LOML wants something, that the first place she looks.
    "There’s a lot of work being done today that doesn’t have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesn’t have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  5. #5
    Join Date
    Dec 2006
    Goodland, Kansas
    Same here. Spent a bunch with no problems.
    Bernie W.

    Retirement: That’s when you return from work one day
    and say, “Hi, Honey, I’m home – forever.”

    To succeed in life, you need three things: a wishbone, a backbone and a funnybone.

  6. #6
    Join Date
    Feb 2009
    Whittier, CA, USA
    Table saw, clamps, compressor and nail guns. No problems whatsoever. But I always made sure they were actually being sold by Amazon, not by another vendor through Amazon in order to get the free shipping.

    Dan Gonzales
    Whittier, CA, USA
    Dona nobis pacem

  7. #7
    Join Date
    Jul 2008
    Kaneohe HI.

    I live in the most farthest state ,south west of California so free shipping would be a great saver. What about warranty claims ? Hawaii is not quite next to anything...just ocean.

  8. #8
    Join Date
    Mar 2007
    Escondido, CA
    I ordered my new lathe through Amazon. Here is my experience.

    I ordered on Dec. 14. It was promised before Christmas with free shipping.

    I live in the mountains of Arizona, not exactly on daily shipping routes. And therein laid the fly in the ointment.

    The lathe was shipped from CPO. CPO gave me a tracking number for the trucking company, Eustes. Amazon also gave me a tracking number from FedEx. Eustes acknowledged the order and I tracked it to the delivering terminal, which was Phoenix. The lathe was there by the 24th. The FedEx tracking number was never valid. When, by the Tuesday following Christmas, I had heard nothing from the trucking company about arranging delivery, I emailed Amazon. They were back within 2 hours with a phone number to call. That went to customer service at CPO. The were very nice, calling the trucking company and then telling me the trucking company would call me within the hour, and giving me a toll -free number for the trucking company.

    I had other obligations that filled out the rest of Tuesday, so Wednesday morning I called the trucking company. They told me they only come to my part on Arizona on Fridays. Well, duh, Christmas was a Friday, and New Year's Day was a Friday, so I could expect it this coming Friday. NOT! They then offered to make a special delivery on Thursday, the 31st. Not having been told in a timely fashion from the trucking company about their delivery schedules, i had them put it in will-call and I went and got it. You can see the pictures of teh pick-up on the lathe tool forum.

    So here is the deal on a large piece of equipment and living out in the sticks, relatively speaking. You are dealing with Amazon, who has the most clout and their customer service is excellent. You have the vending company, in this case CPO. Their customer service was excellent, as I expect their contract with Amazon would demand. Then you have the trucking company. Depending on where you live, that could be anybody. My lathe shipped out of Dallas, TX. When I finally got to them, they were helpful as I expect they didn't want to jeopardize their relationship with CPO. However, their lack of forthrightness in keeping me informed as to their delivery schedules was sorely lacking.

    So if ordering through Amazon is causing you some angst, fear not. Go for it. Just keep in mind their are more people in the loop.


  9. #9
    I have also ordered many times from Amazon. I also got the Amazon Credit Card and every time I spend 2500 on the card I get a coupon for $25.00. Not a lot but it has helped pay for a few things and with the free shipping I have bought smaller things for no out of pocket money. Go for it Amazon is great to do business with.
    When you use the card on Amazon you get 3 times the points.
    Last edited by Dennis Kranz; 01-06-2010 at 03:24 AM.

  10. #10
    Join Date
    Jan 2007
    Honolulu, Hawaii


    I may be wrong, but I don't think we qualify for Amazon's "free shipping" offers.

    Better do some serious checking before ordering.

    Talk to you later.

    Aloha, Tony
    "You got to learn from the mistakes of others. You won't live long enough to make them all yourself". (Author unknown)

    "Time flies like..... an arrow,,,Fruit flies like..... a banana." Groucho Marx

    Ah,,,to live in Paradise!

    Registered voting member

    Fighting for all I am worth, and praying every day.

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