Man I hate to be the one to tell you this. Sears as well as Craftsman tools seems to have gone downhill fast after merging with KMart. We used to buy solely from Sears but then realized we seemed to be replacing some items sooner than others. Our washer and dryer were purchased from Sears in 1988, just replaced them a couple of years ago, had to have work done on the new washer already! The fridge we bought from them in '92 has been replaced, THREE new dishwashers in the past 7 years. Our latest one is on recall so we get 250 bucks towards a new one. Went in three weeks ago, ordered one, they said it would be in on Wed., Thurs I call, nope, will be Sat.. So on Monday I call, nope, order cancelled at factory. So we go back in, that model must have shared the part that is causing the recall so not available, so we pick the only other one Lou likes in the list of six eligible for rebate money. August 25th delivery now! This is our last Sears product. We replaced our stove last winter, went to an independent locally owned appliance store in Plymouth, tried there they didn't sell the line we needed to pick from on the dishwasher. I too am frustrated and I am not sitting with pieces. I understand your pain and when you said you ordered from Sears I immediately went . Good luck tomorrow.
God and family, the rest is icing on the cake.
I'm so far behind, I think I'm in first place.
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