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Thread: Talk about a generous and understanding client...

  1. #1
    Join Date
    Nov 2006
    Location
    Rochester Hills, MI
    Posts
    940

    Talk about a generous and understanding client...

    This reaffirms my faith in humanity.

    Many of you know that last week I fell and broke my shoulder while starting a family room remodel for a client. (my neighbor directly across the street) I spent three days in the hospital and wasn't discharged until Friday evening. Needless to say, things have been stressful around here lately worrying about bills and such with the holidays coming and not knowing exactly how long I'm going to be out of work. I'm hoping maybe just six to eight weeks or slightly longer. He called me on Sunday night and said don't worry about the job. It's still mine and I can get it done whenever I'm healed up and able to do so. That was a load off of my mind to help relieve at least a little stress at this point.

    About a half hour ago the doorbell rang. I answered the door and it was him. He wanted to come over and see how things were going because I hadn't talked to him in a couple of days. I told him things were going fairly well considering the circumstances. We talked for about ten minutes and he told me again to not worry about the job and that it's there whenever I'm ready to go. He then turned to leave and he reached into his pocket and pulled something out. He then handed me a check for the full estimated amount of the quote! I was dumbfounded. I told him that it wasn't necessary and that I'd find some way to make things work. He then said that he and his wife discussed it and they decided that with the holidays coming, they knew things were going to be tight and they wanted me to have it. Needless to say, I thanked him profusely and he headed home. I've got to say that clients like that are few and far between but they DO exist.

    Have a great holiday all!

    John
    "The bitterness of poor quality remains long after the sweetness of low price is forgotten"

  2. #2
    Join Date
    Oct 2006
    Location
    somewhere east of Queen Creek, AZ - South East of Phoenix
    Posts
    8,529
    John,
    I think that is fantastic.
    "There’s a lot of work being done today that doesn’t have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesn’t have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  3. #3
    Join Date
    Aug 2007
    Location
    Reno NV
    Posts
    13,357
    That's a great story John. Need to hear more stories like that!

  4. #4
    Join Date
    Dec 2008
    Location
    Santa Claus, In
    Posts
    4,779
    Way to go.

  5. #5
    Join Date
    Nov 2006
    Location
    Mountain Home, Arkansas
    Posts
    11,825
    Good for him and happy for you and your wife.
    Get well soon but don't push it. Obey your doctors.
    "Folks is funny critters."

    Think for yourselves and let others enjoy the privilege to do so, too. ~Voltaire

  6. #6
    Join Date
    Jul 2009
    Location
    Amherst, New Hampshire
    Posts
    10,600
    What a great story.
    Faith, Hope & Charity

  7. #7
    Join Date
    May 2009
    Location
    Syracuse, Nebraska
    Posts
    669
    A great customer, neighbor, and human being. The whole world would benefit from more people like that.

  8. #8
    Join Date
    Jun 2010
    Location
    Vancouver Island, Courtenay/Comox Valley, British Columbia
    Posts
    3,220
    Wonderful. What a nice story to hear on this lovely night.
    AKA Young Grasshopper Woodworker
    AKA The Rookie

  9. #9
    Join Date
    Oct 2006
    Location
    ABQ NM
    Posts
    30,008
    I'm a firm believer in "what comes around, goes around". I'm guessing you've done something good, sometime, for someone, and this is just a bit of payback. I'm also willing to bet your client is gonna get one heck of a job when you get healed up.
    When the going gets weird, the weird turn pro. - Hunter S. Thompson
    When the weird get going, they start their own forum. - Vaughn McMillan

    workingwoods.com

  10. #10
    Join Date
    Nov 2006
    Location
    Between Aledo and Fort Worth, TX
    Posts
    2,784
    My thoughts exactly Vaughn. I'll bet there will be a few extras thrown in at no charge. Jim
    Coolmeadow Setters...
    Exclusively Irish!
    Home of Irish Setter Rescue of North Texas
    When Irish Eyes are smiling, they're usually up to something!!
    At a minimum, I'm Pentatoxic...but most likely, I'm a Pentaholic. There seems to be no known cure. Pentatonix, winners of The Sing Off, season 3


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