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Thread: Finally got lucky

  1. #1
    Join Date
    Oct 2006
    Location
    somewhere east of Queen Creek, AZ - South East of Phoenix
    Posts
    8,529

    Thumbs up Finally got lucky

    Well I was heading to Scottsdale for a meeting and about 5 miles from my house the light came on and told me the battery was bad. So I called the person who I was going to meet with and canceled. The amp gage showed 14 amps so I headed home. I go to thinking that the battery when I bought it they told me it came with a 3 year full replacement so I called em on the phone (Auto Zone) the guy asked me for my home phone number and he looked it up and said sure enough I got 5 months left so bring it in and they will give me a new one.
    "Thereís a lot of work being done today that doesnít have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesnít have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  2. #2
    Join Date
    Nov 2006
    Location
    Mountain Home, Arkansas
    Posts
    11,833
    Replacing batteries is one of the best PR and marketing tools there is.
    Costs the merchant nothing and word of mouth from a happy customer is great advertising.
    Learned that when I owned my Sears Roebuck store.
    "Folks is funny critters."

    Think for yourselves and let others enjoy the privilege to do so, too. ~Voltaire

  3. #3
    Join Date
    Dec 2008
    Location
    Santa Claus, In
    Posts
    4,779
    Bad news. Duralast, I used to make the insides of those batteries. I probably made yours on a midnight shift.
    If you don't take pride in your work, life get's pretty boring.

    Rule of thumb is if you donít know what tool to buy next, then you probably donít need it yet.

  4. #4
    Join Date
    Oct 2006
    Location
    somewhere east of Queen Creek, AZ - South East of Phoenix
    Posts
    8,529
    Steve,
    In Arizona due to the summer temps, we plan to replace our car batteries every 2 years. The fact that it lasted 2 yrs and 7 months + was replaced for free was a bonus.
    "Thereís a lot of work being done today that doesnít have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesnít have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  5. #5
    Join Date
    Oct 2010
    Location
    Abq, NM
    Posts
    312
    I think it's interesting in these economic times (Im starting to sound like my grandmother when she was my age) with business lights going off... left and right, that some of these folks don't understand the concept of take care of the customer and the customer will take care of you.

    When I bought my HF mini and ordered a MT1 mandrel, cuz thats what the instructions said..... took it home and my heart sank.... didn't fit. My woodcraft guy loaned my his MT2 pen mandrel until the correct one came in and asked me if I thought his competition would do that. I responded, I didnt know who his competition was. And I have bought from him everytime I can because of that!

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