As many of you know I run a small internet base business and 99.9% of my sales are shipped. As the commercial says "Shipping is a hassle". I love my stores software but the shipping calculations are lacking. Bottom line is there isn't a good way to list shipping costs so that sometimes I don't loose money or I overcharge my clients.
I have had a couple of orders lately that ended up costing a lot more to ship than I allowed for, just because they bought a combination of things I didn't expect and they wouldn't fit in the flat rates boxes. So I am taking a serious look at the subject.
I am considering different options and just wanted to hear from consumers what gripes you and what you like.
One option is raise prices to include an allowance for shipping. Advertise free shipping, but of course it is not really free. Draw back is my price is going to look high. Total price may actually be higher this way.
I have thought about adding some of the cost into the price so that my prices are not way above everyone else. Then charge a smaller shipping fee to make up the difference. End result is the same but it make shipping look cheaper. Not like I am trying to gouge people.
Maybe there is something I have not thought of?
Love to hear peoples gripe and thoughts on shipping. Even when people are unreasonable about shipping it lets me see their thinking.