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Matt Dunlap
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They don't get any better than Brian for delivery and warranty.
Chuck
Personally, I'd contact Brian and give him the opportunity to debug the order before mentioning the problem on a public forum. There are a lot of things that can happen to an order, and many of them are beyond his control.Well, so far I am not real impressed. I usually buy from Infinity but thought that I would give Holbren a try since I have read so many good things about him. I ordered the sale set on March 10th and still have not received it. On the website is shows processed, whatever that means. It is not exactly like I live in Siberia.
It could be because of the small order and that I am not a regular customer that spends a certain amount yearly but that seems beside the point. I was going to buy several hundred dollars of stuff from him a while back but he did not show having what I needed so I ordered from Infinity. Recieved my order in three days.
I have not made contact as I am just standing by to see how long it is going to take or, if in fact it, does happen.
Well I got a reply that the 1/2 inch is sold out.
they will ship out 1/4 in it's place, I dont need 2 sets of 1/4inch bits.
Personally, I'd contact Brian and give him the opportunity to debug the order before mentioning the problem on a public forum. There are a lot of things that can happen to an order, and many of them are beyond his control.
Hey Don, If I am shipped the 1/4" set I will send it up to you if you can use them to help repay the freebee you sent to me. It will be less of a problem to deal with it that way. I will let you know if that happens.