spark plug oddessy
I have had my generator for over two years now. It gets run about once a month for a half hour just to keep it happy. Yesterday I changed the break-in oil. Today I changed the spark plug. But not without much time, gasoline and frustration being expended.
First I took the old one to our Orlschien's store. Asked the lady clerk where small engine spark plugs were kept. She looked at me and said, "You mean for cars?". I said, "Never mind" and went looking for a man to help. Found one. He couldn't match the plug number.
Went to Lowe's, asked the lady working in the gas powered lawn equipment department for help. She wanted to know generator brand. I told her. She couldn't find it in the book. I then asked if she could cross-reference the plug number. She said she just did. I said, "No you tried to look up the generator, please try to cross reference the plug with another brand." Blank stare told me she didn't know what "cross reference" meant. I asked her if she knew what "cross reference" meant. She continued staring. I went to customer service and looked for a man who might know what that meant. Got a nice guy. He had a portable computer thingy that he could cross reference with. But it was no help. Another girl clerk got involved. She found one she said cross referenced with mine. I took it home. But I wanted to be sure it was correct. Hate ruining a 10KW generator.
So, I called the U.S. warranty company. After many long holds a girl gave me a part number for an NGK spark plug.
Two hours later, after calling around the county trying to find that plug with no success I was finally told that number did not exist in the parts catalog.
I called the generator company back. After more long-long holds I got a guy who confirmed the number I was given did not exist. In fact, it did not even resemble the correct number. He gave me another number.
I called the friendly auto parts store across the county and he had what I needed. Went there, got it, came home and installed
Probably four gallons of gasoline involved in this venture. A nice way to spend a sunny day and about six hours. NOT!
"Folks is funny critters."
Think for yourselves and let others enjoy the privilege to do so, too. ~Voltaire