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Thread: Sales Question?

  1. #1
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    Sales Question?

    ok you have a product that you are wanting to sell, you take a sample of the product to a retail shop, ask them to sell them, allowing them a good margin for them selves, they say its very nice product but decline because in the past they have had trouble with getting inventory after they have got orders. therefore not interested.. now you are not the one that didnt deliver product on time, another person was the culprit.. do you continue to get your goods in that outlet or do you go on to another that may be willing to sell your product..
    If in Doubt, Build it Stout!
    One hand washes the other!
    Don't put off today till tomorrow!

  2. #2
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    If you've had an on-going relationship with merchant 'A', which it sounds like you do, you keep doing business with them. Take the high road. If merchant 'B' likes your product and agrees to handle it, certainly it's good to do some business with them but keep merchant 'A' in the loop as well. 'A' might have a change of heart down the road, but they sure won't if you abandon them!
    Last edited by Bill Arnold; 04-17-2012 at 07:14 PM. Reason: Added comment
    Bill Arnold
    Citizen of Texas residing in Georgia.
    NRA Life Member and Member of Mensa
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  3. #3
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    I'm not sure that to 'return fire when fired upon' is the right decision here but, don't know the particulars. The folks have had a bad experience and made a decision about what they will and won't do at their shop. It doesn't work out for you in this instance but, I don't know if I would hold that against them by shopping elsewhere if all else has been satisfactory up to this point. We all make decisions that may be too far reaching but, are simpler than making many small decisions. I don't let people eat in my car. That may mean we have to stop to eat, and that may make us late or make someone go hungry for a little while but, I don't want the smell, spills or trash in the car so, that's my decision. I don't think anyone has stopped riding with me over it (but, maybe they have ).
    Any sufficiently advanced technology is indistinguishable from magic.
    - Arthur C. Clarke

  4. #4
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    I would continue with them to show them you are a regular with them, that could help open the door with them in the future and show you were not there just to sell your product. UNLESS they treated you poorly about the deal, if so, move on. JMHO

  5. #5
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    remind them that you are not the supplier that burned them.
    benedictione omnes bene

    www.burroviejowoodworking.com

    check out my etsy store, buroviejowoodworking

  6. #6
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    this is not a old customer ,,its one i was trying to get as new outlet for product.. have got the same product in another store but they dont have near the business as this one does. same town.. as of right now i just picked up the product and let alone.. but if we always took no for an answer we would never sell anything.. looking for a plan that i could do or say to give me a shot and showing this retailer i am different than the last one. and not just in looks
    If in Doubt, Build it Stout!
    One hand washes the other!
    Don't put off today till tomorrow!

  7. #7
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    Larry, Being in sales I can say that the only real solution with a potential client like this is persistance. Keep on going back and be prepared to have them say no a number of times but if you keep on plugging they will know that you mean busines and eventually give you a shot. Sales is a funny business you need to be prepared for rejection. This is close to 40 years of sales expierance talking.
    "There’s a lot of work being done today that doesn’t have any soul in it. The technique may be the utmost perfection, yet it is lifeless. It doesn’t have a soul. I hope my furniture has a soul to it." - Sam Maloof
    The Pessimist complains about the wind; The Optimist expects it to change;The Realist adjusts the sails.~ William Arthur Ward

  8. #8
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    I agree with Don. Since I'm guessing your choices of potential retail outlets for your product are somewhat limited, it's worth being persistent trying to get your product into their store.

    If you were in a bigger market with more places to try to sell to, it might not be worth the extra effort to try to convince one particular store to carry your product. But in your neck of the woods, I think the extra effort would be worthwhile.
    When the going gets weird, the weird turn pro. - Hunter S. Thompson
    When the weird get going, they start their own forum. - Vaughn McMillan

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  9. #9
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    Not to get into too much detail, but is the product something you can produce where you have an inventory of that is readily available or they can have on hand in their inventory? It may take that objection out of the equation, but building a relationship with them may also help.
    Darren

    To a small child, the perfect granddad is unafraid of big dogs and fierce storms but absolutely terrified of the word “boo.” – Robert Brault

  10. #10
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    Sales is all about relationships. If this store has the potential to sell a lot of your work then keep on calling on the guy, eventually he will learn to trust you. Use your relationship with his competitor to show him that you regularly live up to your commitments.
    Do you have pictures of your work that you can show him? Show pictures of your shop and your lumber so that they know that you have the resources to supply them.

    Then again, this guy could have no interest at all and is just blowing you off. After a few more calls on the guy you will get a better feel where he is coming from.
    Faith, Hope & Charity

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