Funny to watch but sadly not an isolated situation. I once watched a loading of baggage and was shocked. It is a wonder all bags do not arrive seriously damaged. I once had a customer complain to me about the behavior of an employee who I believe was my best worker. Complaints are a business owners best marketing tool. Justified complaints should be welcomed. Airlines just do not care however.
"Folks is funny critters."
Think for yourselves and let others enjoy the privilege to do so, too. ~Voltaire