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Thread: I'm frustrated and need to rant....

  1. #1
    Join Date
    Dec 2007
    Location
    Tellico Plains, Tennessee
    Posts
    4,353

    I'm frustrated and need to rant....

    We've been having trouble with our DSL line for the past week and half.... the line would drop off and not be available, or would be so slow that you could take a bathroom break between web clicks... I've had the telephone repairman out at least 3 times over that period. Two of the times he couldn't find anything wrong, today he found a shorted cable pair and put us on a new cable pair.... the DSL works fine now...

    After he left, we got three phone calls from people calling a number that isn't ours... when I asked what number they were calling it wasn't our number nor anywhere near our number so no chance of mis-dial. I made a trip into town to drop a package to the post office and called LOML to see if she wanted a sandwich from the local Hardee's.... the phone range about 10 times and she didn't pick up - which worried me, but figured maybe she was on the line and I was ringing as a call waiting - she'll ignore a call waiting and keep talking on her call..... I waited a few minutes and called again... same results, so I called on her cell and got her. She had not been on the phone, so when I got home I tested the line and called my own cell... my caller ID on the cell show a totally different number from our home phone number... so concluded we had a crossed wire and we are getting someone else's calls and they are getting ours.

    Called the phone company... again... got a nice young lady with an almost unintelligible accent... in my previous 3 or 4 calls to the phone company, also got parties with slight accents and one one occasion asked where they were... he was in the Caribbean... when I finally made this last young lady understand I needed a repairman to come out and fix the crossed wires, I asked her where she was... at first I thought the accent sounded Trinidadian, but turns out she was in Jamaica.... why can't I call a local phone company and get a local customer service office...

    It took me 25 minutes and at least 100 questions to get across to the girl I was talking with that my phone didn't work, if I called out on my phone, caller id showed a different number than my home phone number, if I called my home phone number, the call went to another phone - not to mine... and that it was the same on all the phones in my house... we have one base station and two remote wireless phones in the kitchen and in Dianne's study.... she wanted me to unplug the phone and then plug it back in... if I do that I will lose you... that's okay, I'll call you back... you can't call me back, the number goes somewhere else... what would be a good number to call you on.... call my cell phone... what is that number... 3 times I've given her that number... finally got her to understand, I need a repairman to come out and uncross the wires... send someone out.

    This would be a good comedy routine for a stand up ....

    Rant over
    Chuck
    Tellico Plains, TN
    https://www.etsy.com/shop/TellicoTurnings
    My parents taught me to respect my elders, but it's getting harder and harder to find any.
    If you go looking for trouble, it will usually find you.

  2. #2
    Join Date
    Mar 2008
    Location
    new york city burbs
    Posts
    10,188
    chuck, I don't mean to sound insensitive to your problem, or rude , but welcome to the new world.

    Ive complained so much about this type of stuff.
    Human Test Dummy

  3. #3
    Join Date
    Dec 2007
    Location
    Billings Missouri near Springfield Mo
    Posts
    4,552
    First thing I say is transfer me to the US. I tell them I am hard hearing and can not understand the poor English and to connect me to some one that speaks Hillbilly
    A Turn N Time
    Components for John Smith Organs and the Hobby Organ Builder

    Frog Pond Guitars


    Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.

  4. #4
    Join Date
    Dec 2006
    Location
    Yorktown, Virginia
    Posts
    5,020
    So we can call your number and leave a message that says: "Vito the fix is on, he will leave alarm off and the vault is open. Meet me at ten" and then hang up?

  5. #5
    Join Date
    Feb 2012
    Location
    St. Catharines, Ontario, Canada
    Posts
    2,749
    There, there! Whisky makes everything tolerable. ;D
    Cheers,
    Roger


    The other member of Mensa, but not the NRA

    Everyone is a self-made person.

    "The thing about quotes on the internet is that you cannot confirm their veracity" -Abraham Lincoln

  6. #6
    Join Date
    Dec 2007
    Location
    Tellico Plains, Tennessee
    Posts
    4,353
    It wasn't so much that she was in Jamaica, which is a great place to be this time of the year... it was the trouble I had making her understand that if you called my number you didn't get me, you got a neighbor some where around me.... if you called that neighbor (don't know who they were, but one of them was named Amanda, we got 3 calls asking for her), you would get me.... the wires were crossed.

    It's fixed this morning though... or at least the telephone repair man said it was.
    Chuck
    Tellico Plains, TN
    https://www.etsy.com/shop/TellicoTurnings
    My parents taught me to respect my elders, but it's getting harder and harder to find any.
    If you go looking for trouble, it will usually find you.

  7. #7
    Join Date
    Apr 2007
    Location
    No, not all of SoCal is Los Angeles!
    Posts
    9,076
    Quote Originally Posted by allen levine View Post
    chuck, I don't mean to sound insensitive to your problem, or rude , but welcome to the new world.

    Ive complained so much about this type of stuff.
    With the 'reduction in force' of all those pesky, expensive, experienced people we are indeed left with a support force of people who were 'standing nearby' when the actual work was being done and lack any sort of actual training or experience. Or at least I hope that's it because the alternative is that they are all really that thick . . . did I say that out loud?

    Quote Originally Posted by Ted Calver View Post
    So we can call your number and leave a message that says: "Vito the fix is on, he will leave alarm off and the vault is open. Meet me at ten" and then hang up?
    I've already done so . . . repeatedly

    Quote Originally Posted by Roger Tulk View Post
    There, there! Whisky makes everything tolerable. ;D
    Shades of George Orwell!!! Oh wait, that was 'Victory Gin' . . . we're OK
    Any sufficiently advanced technology is indistinguishable from magic.
    - Arthur C. Clarke

  8. #8
    Join Date
    Jul 2007
    Location
    DSM, IA
    Posts
    5,719
    Chuck I had a similar experience a few years ago. A limb took down our phone line which is only used for our DSL. We haven't had a home phone for 5yrs or so. When I called to get a tech to come out and put it back up, they kept telling me I didn't have phone service so they would need to charge a $160 service fee. I finally got in touch with the supervisor's supervisor and got it straightened out...after 45 min on the phone. At the end of the call, they tried for 10 minutes to get me to add a home phone and dish network. When the tech came he gave me his cell # to text him if it every happens again to avoid all the phone call problems. I've used it one time and he was there in 20 minutes.
    A man is rich in proportion to the number of things he can afford to let alone. -Henry David Thoreau
    My Website


  9. #9
    Join Date
    Jan 2011
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    Spitting distance north of Detroit Michigan
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    3,798
    Rant away Chuck{BTDT}, some of us remember 'party lines', great way to catch the latest gossip according to Grandma
    The perception of perfection is perfectly clear to everyone else

  10. #10
    Join Date
    Dec 2006
    Location
    Toronto, Canada
    Posts
    276
    Yeah, and then there was the spinster lady across the road who'd take her phone off-hook so's she wouldn't have to listen to the ringing.

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