Mark E Smith
Member
- Messages
- 190
- Location
- Arkansas
Ok I have had it with Rocklers, this is the last straw. Get a sales mag and noticed a few things that I thought I might get, one is the new Bandy clamps, so I put 3 in my cart for the cheaper price, promo code says if I order between 100-200 bucks I get a $15 discount, sure sounds good so I go about adding to my order, some dust collector attachments, some of them hockey puck thing etc.. total $121 buck, then I apply the code I get $5 instead of the $15. sure only $10 difference, but hey it's the principle of the thing, they said it would be $15 bucks right. So I do the live chat and complaint, they said it was the hockey pucks, they were already on sale and didn't get included, what .. why does that make a difference, order between 100-200 bucks right, sale has nothing to do with it in my mind, so what if it's on sale, I am spending between 100-200 should get the $15 discount. They won't budge, so I am done with Rockler, they lost this sale and all future sales from me, because they can't seem to honor a discount they sent me. Good job Rockler you saved ten dollars, wonderful, business model