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Nine years ago when we built this house our contractor who built this house installed a faucet in the kitchen like this one.
about 4 years ago it started leaking around the handle. Our son who used to work at Lowes said that since it was made by Price Pfister it had a lifetime warranty. I was out of town at the time so he went ahead and contacted them and they sent out the a new ceramic valve disc which he replace and the problem was solved this was at no charge. Recently it had gotten hard to turn the yoke from side to side and the plastic seat where the faucet sets into the yoke broke so now when it retract is doesn't sit in just right. I looked on the web site and they said as long as the original owner still owns the house it is under warranty. I contacted customer service and explained the problem and he looked us up in the computer from last time verified the address and is sending out the new parts at no charge. He even apologized for the inconvenience I guess they say life time warranty they mean lifetime. I have no connection with the company but I must say after nine year I am more than pleased.
about 4 years ago it started leaking around the handle. Our son who used to work at Lowes said that since it was made by Price Pfister it had a lifetime warranty. I was out of town at the time so he went ahead and contacted them and they sent out the a new ceramic valve disc which he replace and the problem was solved this was at no charge. Recently it had gotten hard to turn the yoke from side to side and the plastic seat where the faucet sets into the yoke broke so now when it retract is doesn't sit in just right. I looked on the web site and they said as long as the original owner still owns the house it is under warranty. I contacted customer service and explained the problem and he looked us up in the computer from last time verified the address and is sending out the new parts at no charge. He even apologized for the inconvenience I guess they say life time warranty they mean lifetime. I have no connection with the company but I must say after nine year I am more than pleased.