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Thread: Oneida Air and Inventables rant......

  1. #1
    Join Date
    Dec 2006
    Location
    Oliver Springs, TN
    Posts
    1,726

    Oneida Air and Inventables rant......

    I got an Oneida 1.5HP Molded Mini Gorilla DC for class to use with the bandsaw and CNC. It worked great for a couple of weeks then the motor would turn on and almost immediately shut off. Due to time restraints I couldn't call so several emails back and forth to troubleshoot a new motor is on the way.

    The second one is Inventables. The Y axis on the CNC stopped working. A few emails back and forth to troubleshoot yesterday and it was decided I had a bad board. I had a new board today around noon. They sent the new one overnight!

    Just wanted to say two great American companies!

  2. #2
    Join Date
    Dec 2006
    Location
    Yorktown, Virginia
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    5,014
    Whew! Had me scared for a second. I like good rants. Glad you got such great service.

  3. #3
    Join Date
    May 2007
    Location
    Kansas City, Missouri
    Posts
    13,443
    Bummer each had issues, but good to hear they both took care of ya.

    Sent from my SM-G920P using Tapatalk
    Darren

    To a small child, the perfect granddad is unafraid of big dogs and fierce storms but absolutely terrified of the word “boo.” – Robert Brault

  4. #4
    Join Date
    Dec 2007
    Location
    Tellico Plains, Tennessee
    Posts
    4,351
    i wouldn't call either of those a rant... sounds like maybe a cheers in stead.
    Chuck
    Tellico Plains, TN
    https://www.etsy.com/shop/TellicoTurnings
    My parents taught me to respect my elders, but it's getting harder and harder to find any.
    If you go looking for trouble, it will usually find you.

  5. #5
    Join Date
    May 2007
    Location
    Thomasville, GA
    Posts
    5,992
    Yep, two great companies that know how to treat customers.
    Bill Arnold
    Citizen of Texas residing in Georgia.
    NRA Life Member and Member of Mensa
    My Weather Underground station

  6. #6
    Join Date
    Feb 2007
    Location
    North West Indiana
    Posts
    6,098
    John, glad to read it wasn't really a rant, more of a cheer towards two companies that appreciate their customers. Looking forward to seeing some of your students work. How has the learning curve been?
    Jon

    God and family, the rest is icing on the cake. I'm so far behind, I think I'm in first place!

    Host of the 2015 FAMILY WOODWORKING GATHERING

  7. #7
    Join Date
    Dec 2006
    Location
    Oliver Springs, TN
    Posts
    1,726
    Really was meant to be an anti-rant Both companies have been top shelf!

    Jonathan

    The learning curve has been as expected.... steep. The easel program on the inventables website is really simple to use. It's pretty much drag and drop. I just can't get some of them to understand what the word SIMPLE should mean!

    For their first project they are having to design SIMPLE puzzles that I plan on trying to donate. They're working with a partner and here's one that meets the simple idea.https://youtu.be/oW-GrU0NLS8

    A lot of them come up with these really intricate designs that will have a bunch of tiny pieces.

    They are very enthusiastic, which is great! Even putting the x carves together has been a blast. Frustrating sometimes for both me and the kids, but fun!

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