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Thread: Oneida Air and Inventables rant......

  1. #1
    Join Date
    Dec 2006
    Oliver Springs, TN

    Oneida Air and Inventables rant......

    I got an Oneida 1.5HP Molded Mini Gorilla DC for class to use with the bandsaw and CNC. It worked great for a couple of weeks then the motor would turn on and almost immediately shut off. Due to time restraints I couldn't call so several emails back and forth to troubleshoot a new motor is on the way.

    The second one is Inventables. The Y axis on the CNC stopped working. A few emails back and forth to troubleshoot yesterday and it was decided I had a bad board. I had a new board today around noon. They sent the new one overnight!

    Just wanted to say two great American companies!
    Windrock Custom Calls

  2. #2
    Join Date
    Dec 2006
    Yorktown, Virginia
    Whew! Had me scared for a second. I like good rants. Glad you got such great service.

  3. #3
    Join Date
    May 2007
    Kansas City, Missouri
    Bummer each had issues, but good to hear they both took care of ya.

    Sent from my SM-G920P using Tapatalk

    To a small child, the perfect granddad is unafraid of big dogs and fierce storms but absolutely terrified of the word “boo.” – Robert Brault

  4. #4
    Join Date
    Dec 2007
    Tellico Plains, Tennessee
    i wouldn't call either of those a rant... sounds like maybe a cheers in stead.
    Tellico Plains, TN
    My parents taught me to respect my elders, but it's getting harder and harder to find any.
    If you go looking for trouble, it will usually find you.

  5. #5
    Join Date
    May 2007
    Thomasville, GA
    Yep, two great companies that know how to treat customers.
    Bill Arnold
    Citizen of Texas residing in Georgia.
    NRA Life Member
    Member of Mensa
    Live every day like it's your last, but don't forget to stop and smell the roses.

  6. #6
    Join Date
    Feb 2007
    North West Indiana
    John, glad to read it wasn't really a rant, more of a cheer towards two companies that appreciate their customers. Looking forward to seeing some of your students work. How has the learning curve been?
    God and family, the rest is icing on the cake.

    I'm so far behind, I think I'm in first place.

    Premier Bovine Scatologist


  7. #7
    Join Date
    Dec 2006
    Oliver Springs, TN
    Really was meant to be an anti-rant Both companies have been top shelf!


    The learning curve has been as expected.... steep. The easel program on the inventables website is really simple to use. It's pretty much drag and drop. I just can't get some of them to understand what the word SIMPLE should mean!

    For their first project they are having to design SIMPLE puzzles that I plan on trying to donate. They're working with a partner and here's one that meets the simple idea.

    A lot of them come up with these really intricate designs that will have a bunch of tiny pieces.

    They are very enthusiastic, which is great! Even putting the x carves together has been a blast. Frustrating sometimes for both me and the kids, but fun!
    Windrock Custom Calls

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