So among the other things of getting ready for both the house build and hopefully for some winter rain, I decided to put up a shade structure - canopy with conduit and galvanized fittings.
Found a SoCal vendor and ordered some fittings. That was fine. Made some changes to the design and ordered more fittings. Wanted to change the order or return some things if the order had already shipped, and then order even more fittings. Called them. No changes, no returns, had not yet shipped but was packed. So no dice to my wishes.
OK. More fish in the sea. Found vendor in Yuma. Same prices or nearly so. No sales tax. Same shipping options. And no repressive policies - so far.
Ain't the Internet grand? The first vendor will get a letter of discontent for all the good it will do. A pox on their house.
I realize it was my issue to keep changing the order, but that is my right as a consumer. And I was willing to return some things on my own dime as it was my issue. But if they only want one-two time customers who get a bad taste in their mouth doing business with them, that is one weird business model.
Rant over - at least until I write the letter of discontent and then Katy bar the door.