Dennis Thompson
Member
- Messages
- 75
- Location
- New Jersey
I picked up a new benchtop bandsaw today that was on sale at Sears, got the last one the store had. When I got home I discovered an empty envelope which should have contained the owners manual, I figured it was going to be a hassle to get an owner's manual but I called Sears anyway. I got the most helpful woman on the phone who spent a great deal of time helping me find the owner's manual on the internet, I printed it out & was good to go. I often do a lot of (too much) complaining about poor service but was nice to get such good and helpful service.