Ken Garlock
Member
- Messages
- 370
and any other expressions that you can conjure up.
Several weeks ago I got a mailer from our local phone company, AT&T. They said with pictures and good words that DSL is now available. I had some other items on the fire so I did nothing but check on-line, and yes, I qualified for DSL. Cool, I thought. So today, when the calender finally cleared, I tried to sign up for the DSL. NOW it is not available.
So I get on the land-line to AT&T, and talked to a nice lady in customer service. She did a check and agreed that it is not available at my location. I asked her to open a trouble ticket as to why I could not get DSL after the advertisement. I told her that a lineman had told me that there was a new DGAM(digital gain amplifier multiplexer) about a mile up the road from me. She thought that the so many people had ordered that all the "ports" were filled. Anyway, she opened a ticket to find out what is going on, so need to call back in 48 hours.
Intense disgust.
Several weeks ago I got a mailer from our local phone company, AT&T. They said with pictures and good words that DSL is now available. I had some other items on the fire so I did nothing but check on-line, and yes, I qualified for DSL. Cool, I thought. So today, when the calender finally cleared, I tried to sign up for the DSL. NOW it is not available.
So I get on the land-line to AT&T, and talked to a nice lady in customer service. She did a check and agreed that it is not available at my location. I asked her to open a trouble ticket as to why I could not get DSL after the advertisement. I told her that a lineman had told me that there was a new DGAM(digital gain amplifier multiplexer) about a mile up the road from me. She thought that the so many people had ordered that all the "ports" were filled. Anyway, she opened a ticket to find out what is going on, so need to call back in 48 hours.
Intense disgust.