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Thread: maddening pop-ups, computer help needed

  1. #1
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    maddening pop-ups, computer help needed

    OK, you computer savvy types. I'm desperate. I picked up one, maybe two, invasive programs/worms/buggies/whatevers that want to sell me anti-virus/spy-bot/whatever software. They pop up, literally, every couple seconds with 'warnings' and screens trying to get me to install or buy their junk. These are not listed in my programs or remove software menu. I want them out but don't know how to get rid of them. I do use AVG and Spy-Bot Search and Destroy but they didn't protect against this stuff. When I say, I'm desperate, I mean, really desperate. I had to click their pop-ups closed at least a dozen times while trying to type this. I recently had to format to get rid of garbage like this, hope formatting doesn't become a weekly or monthly necessity. I also picked up an unwanted toolbar, Security Toolbar 7.1, don't know how to get rid of that either.

    p.s. One of the is called AntiVirGear

    p.p.s Another one of them is called SpyWare Removal
    Last edited by Frank Fusco; 11-12-2007 at 08:17 PM.
    "Folks is funny critters."

    Think for yourselves and let others enjoy the privilege to do so, too. ~Voltaire

  2. #2
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  3. #3
    Frank,

    Once you get rid of the stuff.....what kind of internet connection are you working with?

    I have to use cable broadband for professional reasons and therefore use it for personal use too.

    One of the things that I did that has really saved me a lot of aggrevation is use ZoneAlarm firewall. They used to have a free version which I used and after getting tired of Semantic's antics, I quit using their A/V and saw that Zonealarm Pro has a/v and spyware. I bought their pro version and have been extremely happy with it.

    If you are using broadband and if the Zonealarm is still free....try it.
    Last edited by Ken Fitzgerald; 11-12-2007 at 08:12 PM.

  4. #4
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    Another vote for Zone Alarm, works well, and does not take total control of you system like Norton does.

    I always thought THIS APPLE AD should have been about Norton..
    The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.
    William Arthur Ward

  5. #5
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    Bummer Frank,

    Bill and the rest have you covered with clearing it out. Once you get rid of it, please please please use Firefox instead of IE. Lots of your problems will vanish with just that switch. Also, don't click on ANYTHING unless you know where it goes for sure. Especially in emails. If you get an email with a link, be sure that the link actually goes where it says.
    Jason Beam
    Sacramento, CA

  6. #6
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    I'll echo what the other guys have said. Zone Alarm and Firefox are two good "first lines" of defense. Somewhere along the line, you're clicking on something that launches these gremlins and installs them on your computer. Of course you don't intend to do that, and the scumbags who write these programs are as sneaky as they come, but there's something you're doing inadvertently that lets them loose on your system. If we can help you find that, the problem won't keep repeating itself.
    When the going gets weird, the weird turn pro. - Hunter S. Thompson
    When the weird get going, they start their own forum. - Vaughn McMillan

    workingwoods.com

  7. #7
    Quote Originally Posted by Jason Beam View Post
    ...If you get an email with a link, be sure that the link actually goes where it says....
    I have a stronger policy. I never click on a link in an email unless it is from somebody that I know, contains text that indicates that the person who sent is aware that they sent it to me and finally, that it is a message of a sort that I would expect. Call me paranoid if you like. ("You are Paranoid" shout the crowd)

    Also - if you are surfing and get a windows dialog box of the "Ok/Cancel" type come up when you are not expecting one, never click on any button in the box. Always close it using the "X" box in the top right hand corner. The code behind the buttons is written by the scumbags, the code behind the "X" is written by whoever wrote the browser.

  8. #8
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    I agree with you, Ian.

    MY actual policy is don't EVER click links to any service that I'm not a part of, nor any that i AM a part of that have my personal info (paypal, ebay, amazon, etc). If you want to do anything with someone who has your personal information always type the url in yourself and the odds of getting snagged go WAAAAY down. Paypal, ebay and the others say very clearly that they will never send you email asking you to "verify your account" or any such nonsense.

    I have run 15 years on the internet now without a lick of virus protection or backups. The one infection I got was MY OWN FAULT. I opened an email attachment like a dummy. As soon as I say this my systems will all crash, but i'm okay with that, because I've been making such cavalier statements for the last 10 years and so far so good. Dare I tempt fate?
    Jason Beam
    Sacramento, CA

  9. #9
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    Frank,

    You've got a bit of what's called spyware there. Both Ad-aware and spybot have free versions that work well to eliminate them. You might need to run both to totally clean out the little buggers. FWIW, don't beat yourself up. While you can get spyware and viruses by clicking a link or installing software or just inserting a infected disk into you system, you CAN get spyware by just visiting a website. Less than ethical folks program the pages to automatically install the scrap WITHOUT your knowing. That's undoubtedly how you got that neat little extra tool bar.

    Once you get cleaned up, a decent firewall and regular spyware scans and good practices, like not opening e-mails from folks you don't know, should keep you safe. You need not spend a lot either, ZoneAlarm, Spybot and Ad-aware all have free versions. The pay versions only offer easier use or convenience.

    http://spywarebot.com/
    http://www.lavasoftusa.com/
    http://www.zonealarm.com/store/conte...ku_list_za.jsp


    Quote Originally Posted by Jason Beam View Post
    I have run 15 years on the internet now without a lick of virus protection or backups.
    Jason, if that's true your a very lucky man... Might I recommend the above. It's not a matter of IF, but WHEN you get bit.

    Mike

  10. #10
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    Quote Originally Posted by Ian Barley View Post
    I have a stronger policy. I never click on a link in an email unless it is from somebody that I know, contains text that indicates that the person who sent is aware that they sent it to me and finally, that it is a message of a sort that I would expect. Call me paranoid if you like. ("You are Paranoid" shout the crowd)

    Also - if you are surfing and get a windows dialog box of the "Ok/Cancel" type come up when you are not expecting one, never click on any button in the box. Always close it using the "X" box in the top right hand corner. The code behind the buttons is written by the scumbags, the code behind the "X" is written by whoever wrote the browser.
    I thought I was the only paranoid in the crowd. I advocate (and do) the same.

    If I get an e-mail message from a friend with an attachment, and s/he did not put a personal note on it, I send it back to them and explain that I do not open attachments unless I can tell from the note that they sent it. And even then, sometimes I don't open it.

    Also, if someone starts sending me jokes, political commentary, etc. I write back and tell them that I enjoy hearing from them and would appreciate any messages that they write themselves about their life, family, problems, and so forth, but please do not send me jokes, religious messages, political stuff, etc.

    Good luck, Frank, in cleaning up your computer.

    Mike
    Ancora imparo
    Go into the world and do well. But more importantly, go into the world and do good.

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