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Thread: A GREAT Service Rant!

  1. #1
    Join Date
    Oct 2006
    Tokyo Japan

    A GREAT Service Rant!

    OK, I ordered a box of stuff from The Klingspor Shop about 8 PM (my time) December 3rd, last Monday. Got the confirmation right away, and the next day, go the "Your package has shipped" confirmation e-mail. It got here today around 2 PM on the 7th of December, Friday.

    For coming all the way across the Pacific to be, without a hitch, at a reasonable price and with no mistakes is great, and this is the second time for them.

    They WILL be getting my business again!
    The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.
    William Arthur Ward

  2. #2
    Join Date
    Apr 2007
    Decatur, Illinois
    stu, i second that report. klingspor has joined the ranks of amazon and woodcraft for excellent notification of what's happening and very quick shipment. i've had two pleasant experiences with them in the last month. we need to share and build this list of good suppliers to encourage the laggards to pick up their game.
    99% of lawyers give the rest a bad name...Steven Wright.

  3. #3

    Bosch customer service

    I bought a Bosch reconditioned saber saw off E-bay. When received it did not have the no mar sole plate. I called Bosch and had one in 4 days at no charge! Not an expensive item but GREAT customer service.


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