Well, been trying for a few days to get connected with the new Nomad router, I've gotten one bar but no internet. The new directional antennas arrived earlier today, so put them up on the pole and pointed them in the direction of the tower in town. I got up to 3 bars, but no internet still. I contacted Nomad and they had me go through all the basic reboot, pull and reinsert the sim, say my ABC's backwards, walk a straight line...errr wrong test, but a lot basic stuff. They have sent it to upper tech support now to check on the sim and account. I suspect they will be sending me a new sim or equipment, but am waiting at this point.