Frank Fusco
Member
- Messages
- 12,793
- Location
- Mountain Home, Arkansas
We have an account with the Wells Fargo Bank company. Last week my wife got an e-mail, supposedly from them, that looked suspicious. Among other things, it asked for our account number. Plus, the only e-mail address on the account is my primary. Hers is a Yahoo address.
Without clicking anything in it, she tried to forward to me so I could check it out. Yahoo (it ain't all bad) would not let her resend and gave a warning message that something wasn't right.
So, she printed it out and gave to me.
I called WF and after much time and being switched through four departments finally got to their fraud/security people. I explained the situation. They asked me to forward the message to them. I explained (several times) that it would not forward and I was reluctant to try. I said I would mail them a paper hard copy.
The response......hold on for this........"we don't have he capabilities to receive or process paper copies".
Comes close to the 'now I have heard everything' cliche. But, I know the weirdo machine never stops producing.
BTW, I told them to forget it. Glad we are alert enough to recognize a scam/phish/whatever. And, thanks Yahoo for your automated catch on that one.
Without clicking anything in it, she tried to forward to me so I could check it out. Yahoo (it ain't all bad) would not let her resend and gave a warning message that something wasn't right.
So, she printed it out and gave to me.
I called WF and after much time and being switched through four departments finally got to their fraud/security people. I explained the situation. They asked me to forward the message to them. I explained (several times) that it would not forward and I was reluctant to try. I said I would mail them a paper hard copy.
The response......hold on for this........"we don't have he capabilities to receive or process paper copies".
Comes close to the 'now I have heard everything' cliche. But, I know the weirdo machine never stops producing.
BTW, I told them to forget it. Glad we are alert enough to recognize a scam/phish/whatever. And, thanks Yahoo for your automated catch on that one.