Drew Watson
Member
- Messages
- 2,070
- Location
- Salt Spring Island, BC Canada
My apologies in advance for my complaining but as many know I purchased a lathe with cast stand and chuck and outrigger at the beginning of the month from KMS tools ( big sale last month). The lathe came in, short the stand, chuck and outrigger. I am a pretty laid back person and do try to maintain a sence of humor about things I laughed at the situation and they went about Phoning Vancouver to get them on the next shipment. A day later the chuck showed up and I ordered the bed extension still in good spirits. Well it is the end of a week and I went to the store yesterday and the fellow got on the phone and confirmed that everything has been shipped and will be on the truck tomorrow garanteed including the bed extension. Well I recieved a call from the store today "everything is in" I whipped down to find the outrigger is in but the cast iron stand is not ( they sent the wrong one) and the bed extension is not there either. The fellows at the store have apologized and apologized and got right on the phone with Vancouver. They told me that they have re-ordered both things again and have told me that they will be here Via Purolator by Monday. ( yea right). Yes my patience is being tested by the big guy. Has anyone else had shipping problems like this before or is it just me?