Drew Watson
Member
- Messages
- 2,070
- Location
- Salt Spring Island, BC Canada
Ok received the call today that the order is in. I load up the trailer and tools this time to do an inspection. This is the e-mail I sent Grizzly.
The shipment arrived today and i went to pick it up. The box looks like it had been run into with a fork lift as well as bashed around pretty good. I was hesitant to accept it but we opened the top and had a look inside I saw that one of the hold down straps at the bottom of the box had been separated from the plywood by the fork lift fork but it was not a big deal if that was the only problem. I accepted the order and brought it home. This is where I have discovered the damage. The base of the box itself looks like has collapsed under the weight of the machine as it has no center support I then noticed a small chunk of cast iron under the corner of the machine. When I opened the doors and removed the extra box’s out from under the machine I found a second chunk of cast iron. and upon close inspection I found that the forklift rods (supplied and used to lift the machine) have been forced into and have broken the cast ribs used as limiters to stop the rods from hitting each other. Further inspection I discovered that the front lifting wheel had been broken by the forklift used to load the machine ( the initial damage of the shipping crate) it has also slightly bent the right rear wheel. This is disappointing to say the least. What is really disappointing is that once again the paint is cracking in areas of the upper casting in a few spots. , I can say that I am not very impressed with any of this but really about the paint issue as this was the reason the first machine was rejected and was suppose to have been inspected. What do you suggest we do with this? I have pictures but am having issues with the new windows 8 and sending them in a size that doesn’t take all day.
Sincerely
Drew Watson
The shipment arrived today and i went to pick it up. The box looks like it had been run into with a fork lift as well as bashed around pretty good. I was hesitant to accept it but we opened the top and had a look inside I saw that one of the hold down straps at the bottom of the box had been separated from the plywood by the fork lift fork but it was not a big deal if that was the only problem. I accepted the order and brought it home. This is where I have discovered the damage. The base of the box itself looks like has collapsed under the weight of the machine as it has no center support I then noticed a small chunk of cast iron under the corner of the machine. When I opened the doors and removed the extra box’s out from under the machine I found a second chunk of cast iron. and upon close inspection I found that the forklift rods (supplied and used to lift the machine) have been forced into and have broken the cast ribs used as limiters to stop the rods from hitting each other. Further inspection I discovered that the front lifting wheel had been broken by the forklift used to load the machine ( the initial damage of the shipping crate) it has also slightly bent the right rear wheel. This is disappointing to say the least. What is really disappointing is that once again the paint is cracking in areas of the upper casting in a few spots. , I can say that I am not very impressed with any of this but really about the paint issue as this was the reason the first machine was rejected and was suppose to have been inspected. What do you suggest we do with this? I have pictures but am having issues with the new windows 8 and sending them in a size that doesn’t take all day.
Sincerely
Drew Watson