Al Launier
Member
- Messages
- 1,683
- Location
- Bedford, NH
My Gateway computer crashed for the last time last week (neither I or Geek Squad could not re-boot it). So, I had to get another PC. This time an HP Pavilion with the Windows 8.0 OS. Not exactly a user friendly OS! I upgraded it to W8.1, but still have problems.
- Can't use Outlook email as it uses the IMAP protocol & Comcast uses POP3. However, Comcast is currently in the process of implementing IMAP. In the meantime I had the online Geek Squad tech resolve by downloading Windows Essentials 2012 which gave me back Windows Live email.
- Unfortunately, this led to the discovery that all of the folders & messages were missing, as well all my email addresses.
- I previously backed up my files on a spare hard drive that was on the Gateway PC, but not available on the HP. So, I bought a DYNEX enclosure for the HD.
- I also pulled the old C: hard drive from the Gateway thinking I might still get some data from it & when through using it, I would re-format it to serve as a spare hard drive.
- Guess what? The original spare HD could not be read: it was corrupted & unreadable. No data at all. Also, very little data left on the old C: HD. Bummer!
- I’ve lost the email folders/messages & all the email contact addresses.
- I’ve lost hundreds of pictures & other files.
- Worse still, I cannot run my Chief Architect architectural software because it is not compatible with W8, & I lost the files of over 100 designs that I had developed for local home builders.
- I cannot download Norton’s Security Suite because Norton is still working on a patch to make NSS compatible with W8.1 Have to wait until next week when it should be ready.
This has not been a good experience. Plus, I’m still working my way around W8.1.