Mark E Smith
Member
- Messages
- 190
- Location
- Arkansas
OK is it just me...I recently got a mini split heat pump installed with two zones, Mitsubishi unit, cost me 5,500 bucks back in Sept, from a local company BR McGinty. Now in the proposal & Agreement sheet they specified a 21 SEER unit for this price installed, great right. Now I get this thing in the mail from them saying I can claim this unit on my taxes, and it list it as an 18 SEER unit...WHAT...so I check the model # and sure enough..it is an 18 SEER unit. Now I crunched the numbers and using a SEER calculator for me, is a 14% difference in operating cost for the year, for me about 149 bucks a year difference. So naturally I contact the folks at BR McGinty and say whats up, you gave me a quote for a 21 SEER and I got an 18 SEER...their response... well you went through several modification on your estimates and we inadvertently left the SEER rating unchanged in the proposal...yes their initial proposal was for $7800, which I said was outrageous then they came back with the more reasonable $5500 , but that doesn't change the fact that I agreed to 21 SEER not 18 SEER, their mistake is not my problem. So my question is, is this really something I need to dig in my heels on, I mean a contract is a contract, I did my part, I paid them. Is this the way contracts work now, if you don't provide what you say you'll provide you just get says sorry we got confused, you get what we give you and you just need to be happy about it. So what you do...I am really torn on if I need to pursue this or not, it is sure to be a long crazy fight and I am sure I'll end up on the losing end of this, because taking on a business for a consumer always end badly for the consumer, but I really am getting tired of getting screwed....or am I just making a mountain out of a mole hill...need to hear some advice...