Frank Fusco
Member
- Messages
- 12,791
- Location
- Mountain Home, Arkansas
Our business in Indiana was a Sears-Roebuck franchise. We had to accept returns also. Some were straight out bogus and that cost me money. We had one farmer customer (lot of farmer customers, but this one in particular) who used his work boots daily in the hog pen. Naturally they rotted away quickly. He came back and we had to give him new ones every time. If I had set the policy he would have gotten rubber muck boots instead of the leather the first time he did this.