Roger Tulk
Member
- Messages
- 3,018
- Location
- St. Catharines, Ontario, Canada
I went out today with my wife, and bought her a laptop ($399), bought us a printer ($99), and also a router ($69). That comes to $567, but by the time we added extended warranties, Microsoft Office, Malware protection and taxes, we spent $996. We both suffered a bit of sticker shock, and went for lunch afterwards and just didn't talk through the meal. I spent 3 hours this afternoon trying to get the router to connect. I followed the instructions to the letter, but it would just not connect. I called for support and was told they could help me if I paid $150, so I hung up. I tried some tricks I had learned in the past, reset the damned thing three times and tried again. Finally I took it back to the store, asked for their advice, and they gave me a replacement.
I started out again, could not connect, so I thought there might be a problem with the modem. Called the local ISP. They said they couldn't see anything wrong with my connection, but if I couldn't connect I could have a technician come out tomorrow and possibly replace the modem. They also gave me the support number for Dlink, who I called, and somehow the magician at the other end solved my problem in about a minute by having me unplug the router and the modem and then plug them back in (as if I hadn't tried that myself!) All of a sudden, the stupid thing worked, and all the devices in my house are happily connecting to the internet. I rewarded myself with a large glass of good Canadian whisky, and have been making up for lost time on the internet ever since.
I'm baaaack!
I started out again, could not connect, so I thought there might be a problem with the modem. Called the local ISP. They said they couldn't see anything wrong with my connection, but if I couldn't connect I could have a technician come out tomorrow and possibly replace the modem. They also gave me the support number for Dlink, who I called, and somehow the magician at the other end solved my problem in about a minute by having me unplug the router and the modem and then plug them back in (as if I hadn't tried that myself!) All of a sudden, the stupid thing worked, and all the devices in my house are happily connecting to the internet. I rewarded myself with a large glass of good Canadian whisky, and have been making up for lost time on the internet ever since.
I'm baaaack!